Is your Ring doorbell not charging, the device going offline, or not detecting movement? There could be several reasons for this. This is a common issue, whether you are using a battery or a wired model. Let’s see what ways you can recharge your Ring doorbell. In this guide, you’ll find steps specific to battery models, wired models, or applicable to both, so you can quickly identify the relevant solutions for your device.
How to Check Your Ring Doorbell Battery Level
Check the battery health before doing anything. The battery may be dead.
Check Battery Health
- Open the Ring app on your mobile or tablet.
- Tap Devices and select the doorbell device.
- Tap Device Health to check the battery level.
If the battery is below 20 percent, the doorbell may delay notification delivery. In this case, the doorbell may be delayed in charging.
How to Reset Ring Doorbell Battery
The battery may have become loose or been installed incorrectly, which is why it is not charging. For this, simply reset the battery.
Fix it
Press the release button on the bottom of the Ring doorbell. Remove the battery and wait for about 15 to 20 seconds. Reinsert the battery until you hear a click to confirm the connection. Refresh the device page in the Ring app.
A reset can also fix many issues and start the battery to recharge.
Clean Ring Charging Contacts
The Ring doorbell battery should be cleaned over time because dust, moisture, and corrosion build up on the metal contacts, which prevents the battery from charging.
Do This
- Remove the battery from your Ring Doorbell.
- Clean the silver contacts on the battery with a dry cloth or cotton swab.
- Check and clean the doorbell contact.
If you notice green or white corrosion, lightly clean the area using isopropyl alcohol on a cotton swap.
Reinsert the batteries until they click. Cleaning the charging contacts will restore current. This will also fix the problem if the battery is incorrect or damaged. Removing the dust and corrosion will start charging the battery again.
Try a Different Charger or USB Cable
If your remote control battery is not charging, this is a very common issue. Micro USB cables are very weak and easily damaged, which can cause them to fail to deliver current. Charge the battery with different cables and chargers. Cables and chargers may look fine from the outside, but are damaged from the inside. Make sure your adapter supports a 1-amp or higher voltmeter. Do not use anything lower than that.
Check Temperature Range
Ring batteries stop charging when the temperature is too cold or too hot due to a battery protection feature. If the temperature is below 32°F (0°C), the battery will not charge at all, and if it drops below 40°F (4°C), charging will be very slow. If the Ring doorbell is not charging when the temperature is too low or too high, bring it indoors to a normal temperature. This will start charging the battery. If you are using a wired doorbell, you cannot charge its battery with a USB charger or through the doorbell wiring. For this, the transformer and wiring must be suitable.
Check the Transformer Power
The transformer power should be at least 8–24V AC to meet the color requirements and 16–24V AC. 10VA or higher for continuous charging.
Restart or Reboot the Ring Doorbell
Restarting the Ring Doorbell can fix charging issues, software glitches, and temporary system errors. A quick report refreshes the device and reestablishes a proper Wi-Fi connection.
Restart
- Remove the battery from the doorbell.
- Wait 15 seconds to let the internal circuits fully reset
- Re-insert the battery until it clicks into place.
Open the Ring app and refresh the device to see if the charging resumes.
If your device supports remote rebooting
Open the Ring App → Device → Device Settings → General Settings → Reboot This Device.
This way, the doorbell will stop and start again within a minute. This is very useful for app-based reboot setup when you are out of the house or don’t want to remove the doorbell.
Update firmware
Outdated firmware can cause charging issues such as slow performance or incorrect recording. The device usually updates automatically when it is online. If your device is offline, move it closer to the router to improve the signal and update it.
Due to weak Wi-Fi, the Ring Doorbell repeatedly tries to connect, which uses more power and drains the battery quickly, preventing it from charging properly.
- Move the device closer to the router to improve the signal.
- Remove any objects or debris from the router to allow the signal to pass through easily.
- Use Ring Chime Pro (Wi-Fi extender)
Check Your RSSI Value in the Ring App
Go to:
Ring App → Device → Device Health → RSSI
- Good Signal: -55 or better
- Weak Signal: -60 to -75
- Poor Signal: -75 or higher
A more negative number indicates a weaker signal. If the RSSI is minus 60, it means your device is having difficulty staying online and charging.
Ring Doorbell Battery Replacement
Ring batteries usually last for one to two years. As time passes, batteries age and their performance decreases. When they are old, they delay charging and run out quickly. They need to be replaced for good performance.
Signs Your Ring Battery Is Worn Out
If you notice these few signs, you know the battery will run out very quickly. The battery drains very quickly after charging. The doorbell is not fully charging. It is taking too long to charge. The battery level drops suddenly.
Replace the Battery
Replace the old battery with an official Ring Quick Release battery. It is better than other batteries. Original batteries charge faster and last longer than other batteries. They are fully compatible with your Ring doorbell.
Once replaced, your doorbell will:
- Hold charge longer
- Stay online reliably
- Charge faster
- Perform like new
Final Thoughts
Ring Doorbell Not Charging. This is an annoying problem for users, but it can be solved. The reason for not charging could be a weak Wi-Fi signal, a damaged cable, incorrect wiring, or a dead battery. Any one of these things can help recharge the Ring Doorbell. If your doorbell still won’t charge after all these steps, contact Ring Support.