Are you also a user of a smart home system that is designed to provide its users with the best and most comfortable life? Its most important device is the smart plug, which controls the electronic device. Sometimes, problems arise , causing the cloud intelligence smart home plug to reconnect. If you are facing problems connecting to it, then this article is for you. Here, we will guide you through the step-by-step method of connecting the cloud intelligence smart home plug, so stay connected with us.
- If your plug has been disconnected from the Cloud Intelligence app due to an issue or is showing a reconnect prompt, follow these steps first.
How to Reconnect Your Cloud Intelligence Smart Plug— A Step by step guide
- Physically unplug the smart plug from its power source. Wait 10 to 15 seconds, then plug the plug back into the power source.
This simple technique solves most issues.
If the blinking light does not work after plugging in, there may be a hardware issue, and it may need to be factory reset.
Restart you rooter
You may need to reconnect to Cloud Intelligence after rebooting the router.
Unplug the power cable from the back of the router. Wait 20 to 30 seconds to allow the router to completely shut down and clear its temporary memory cache. Then reconnect the power cord to the router. It may take up to three minutes to establish a connection. The lights will start blinking when the device is connected.
Restart & reboot your phone or tablet
- You can also restart your mobile, which is a great opportunity to connect to cloud intelligence.
- Reboot your mobile and tablet and refresh your device. This fixes network-related errors.
Ensure You’re Using the Correct Wi-Fi Band (2.4 GHz)
Most smart home devices do not support 5GHz Wi-Fi bands. These devices operate on the 2.4GHz Wi-Fi band. If your router supports dual-band 2.4GHz and 5GHz, they still won’t work. Ensure your router is set to 2.4 GHz. If necessary, you can check the Wi-Fi band in the router settings and enable 2.4GHz
Update the Firmware of Your Smart Plug.
If you are using an older version of Cloud Intelligence, it may also cause connection issues with the smart plug. Set up and install Cloud Intelligence from your Google Play Store and App Store. Update Cloud Intelligence to the latest version to resolve the connection issue
Reset your Cloud Intelligence smart plug
If the instructions above do not resolve your issue, you will need to reset the smart plug and repeat the setup process.
Most smart plugs can be factory reset by pressing the power button for five to 10 seconds. The reset will be complete when the light starts blinking rapidly. Be prepared to set it up again after the reset.
Conclusion
Connecting the Cloud Intelligence Smart Home Plug Code is not a difficult task; we just do it wrong. If you still cannot connect after following all the steps above, then there is no need to worry. Reach out for further assistance. Once connected, you will be able to control your home remotely, making it smarter and more efficient.