If your Ring camera keeps going offline again and again, then there is no need to worry. You are not alone. Many users are facing this problem. The good thing for you is that solving it is not a difficult task. In these ten complete guides, you will learn how to get your Ring camera back to work that has gone offline. Ring dohttps://smarttch.com/blink-camera-not-working/orbell not charging can be found here
Why Your Ring Camera Keeps Going Offline
- If your Ring camera is going offline frequently or goes offline at night, your Wi-Fi may be weak. The reason for going offline at night may be that too many mobile devices or other devices are connected to the Wi-Fi, which causes the camera to receive weak signals that force it to go offline.
- When the Ring Camera battery is less than 20 %, the camera does not work properly or turns off. Keep the camera battery above 20% to 30% percent.
- Incorrect router configuration, such as block ports disabled on the 2.4 GHz band, MAC filtering, or strict firewalls. All of these things can prevent the camera from connecting to Wi-Fi. Changing the settings may allow the camera to connect to Wi-Fi again.
- Be careful not to place the camera too far from the router, which could cause the Wi-Fi signals to become weak or even unable to reach the camera. Remove thick and metal objects from in front of the router, as this can also weaken the signals.
- Update firmware on time. Outdated and corrupted firmware can also slow down performance.
- Sometimes the problem is not with the Ring camera, but with the network provider, which is not connecting to the camera due to poor ISP and unstable service.
Check RSSI Signal Strength (Most Overlooked Fix)
Ring Camera requires a strong network for optimal performance. RSS indicates how strong the Wi-Fi signal is in the area where the camera is placed. The value is shown as a negative number, and the closer it is to zero, the stronger the signal.
Check RSSI in Ring APP
Ring App → Device Health → RSSI
| RSSI | Signal Status | Meaning |
| -30 to -50 | Excellent | Stable connection |
| -51 to -60 | Good | Minor disruptions possible |
| -61 to -70 | Weak | Camera may go offline |
| -71+ | Very Weak | Will repeatedly disconnect |
Fix
Place the camera 5 to 10 feet inside the router. Do not install the router behind walls, metal mirrors, or gates. This can weaken the signal. Place the router higher. Use Ring Chime Pro to improve the connection.
Low Battery Makes Ring Cameras Disconnect
When the Ring camera’s battery gets too low, the device loses its Wi-Fi connection. The camera automatically shuts down if the battery is low, keeping it offline in the Ring app.
Fully recharge the battery.
For the Ring Camera to perform better, the battery must be 70 to 100 percent charged. If the battery is 20 percent or less, the camera starts to shut down, or functions do not work properly.
- Remove the battery from the Ring camera.
- Plug it into the charging cable.
- Wait until the LED turns solid green.
- A solid LED means the Ring camera is ready to connect. Reinsert the battery.
Thus, a fully charged battery often solves the problem of the Ring camera going offline.
Replace the battery if it drains fast.
If your Ring camera battery takes too long to charge or drains quickly, it is worn out and will die soon. For better performance, replace it with an official Ring camera battery that charges quickly and has a longer life.
Clean the Battery Terminals for Better Power Contact
Over time, the battery contacts should be cleaned. Dust, corrosion, and dirt accumulate on the battery contacts, which stop the flow of current, and the battery goes offline. Cleaning the battery contacts also fixes the problem of the camera going offline.
Make Sure Your Camera Is on 2.4GHz (Not 5 GHz)
Connect the Ring camera to Wi-Fi. Most Ring cameras support the 2.4 GHz Wi-Fi band. If your Wi-Fi is set to the 5 GHz band, the Ring camera will not work. Modern routers have Band Steering, which switches Wi-Fi between the 2.4 GHz and 5 GHz bands for optimal performance. Ring cameras do not support the 5 GHz band, so set up a separate SSID.
Under Wireless Settings:
- Split the 2.4 GHz and 5 GHz bands.
- Give each band a separate name (SSID)
Example:
- HomeWiFi_2.4G (use this for Ring cameras)
- HomeWiFi_5G (for phones & laptops)
Reconnect Your Ring Camera
- Open the Ring App
- Go to your device
- Select Reconnect to Wi-Fi
- Choose HomeWiFi_2.4G
- Enter the Wi-Fi passwod.rd
Your Ring camera has now switched to the correct Wi-Fi band.
If the Ring camera is offline, a simple reset can help resolve this issue.
Restart the Router (Simple but Effective)
Press the power button or unplug the Ring camera to turn it off.
Wait 15 seconds to allow the internal memory to reset.
Reboot the router.
Wait two minutes for the network to load and connect all devices.
After rebooting, the Ring camera will automatically connect to the devices and start working properly.
Avoid Placing Your Ring Camera Behind Blockers
One reason why a ring camera is offline could be that the Wi-Fi signal is too weak where the camera is installed, causing the camera to go offline. For example, do not install the camera behind a wall or behind a heavy object. Do not install the camera behind large TV metal grilles, as these block the signals. For best performance, keep the camera within 20 to 30 feet of the router.
Update Firmware and App
In Ring App → Device Health → Firmware → Update
If you are using an outdated firmware, your camera will not work properly. It will turn off on its own. The camera will be fine, but it will show offline in the app and will disconnect repeatedly. Updating the firmware will fix the camera’s random shutdown, offline bugs, and connection issues, and improve performance.
Factory Reset Your Ring Camera (Last Option)
If the Ring Camera is offline despite doing all the fixes, reset the Ring Camera. This solves Deep Software and Connection Issues.
Press and hold the setup button for 15 to 20 seconds
Release the button when the light starts flashing.
Open the Ring app and reconnect the camera as if it were a new device.
After resetting, the Ring camera will clear all glitches. Reset as your last resort, since this removes your previous settings.
Final Thoughts
Ring Camera Keeps Going Offline. Most Wi-Fi issues are caused by signal interference, power problems, and outdated firmware. You can get your Ring Camera back online 24/7 by following the advanced steps above.